Scottish Health Awards 2015 – Services to Women and Children Award Winners

Dr Joyce Davidson and the Paediatric Rheumatology Team – NHS Greater Glasgow & Clyde

woman & children

Source:  Daily Record Scottish Health Awards 2015 Supplement

A PDF copy of the Supplement can be found here: Scottish Health Awards 2015 Supplement – Page 3

Winners story:

Dr Joyce Davidson and the Paediatric Rheumatology Team were nominated for their Services to Women and Children by Laura Young, founder of the Teapot Trust in memory of her daughter Verity who died aged 8 of systemic lupus erythematosus (SLE Lupus) and cancer.

In her nomination, Laura commented that the amenities available at outpatient departments when attending appointments for the two medical conditions her daughter had were markedly different.  She described the facilities available on children’s cancer appointments to be first class.  However, there was little to distract the children attending the Rheumatology Outpatients Department and noted that play therapists were either not funded or only worked part-time which did not necessarily tie in with every patient’s appointment.  The result was that children were anxious and stressed whilst waiting on their outpatient treatment.

The Paediatric Rheumatology team recognised that there were fewer charities associated with Lupus, Juvenile Idiopathic Arthritis (JIA) and other related conditions in children and went about driving forward improvements to change that position.

Through the Rheumatology Team’s advice, the Teapot Trust has been able to set up a robust and comprehensive art therapy programme for patients at six different hospitals around Scotland.   Using the creative process of art making to improve and enhance the physical, mental and emotional well-being of individuals of all ages.  Art therapy also helps to reduce anxiety in children whilst they are waiting for their appointment.

Dr Joyce Davidson and her team have continued to work with and advise charities to support patients with such conditions in order to improve the experiences of children accessing rheumatology services across the whole of Scotland.  The team have been instrumental in improving the waiting room experience for children and the provision of support out with the hospital environment for patients and their families.

Dr Davidson is a Patron of the Scottish Network for Arthritis in Children (SNAC) which provides a national support network for children with arthritis and their families through the provision of factual, practical and emotional support. SNAC aims to pull together the wider community of affected children in Scotland as well as raise public awareness of childhood arthritis.

The Bigger Picture:

Laura’s nomination highlighted that, as a result of the efforts of Dr Davidson and the team, the Outpatients Department experience is unrecognisable from what it was previously.  The  presence of the Teapot Trust and the opportunity for the family of each newly diagnosed patient to benefit from time at a SNAC away weekend has transformed patient and carer experience.

The work of the team illustrates a clear and practical demonstration of our Quality Ambition for Person-centred care which states:

There will be mutually beneficial partnerships between patients, their families and those delivering healthcare services which respect individual needs and values and which demonstrate compassion, continuity, clear communication and shared decision-making.

As well as the clear focus on the provision of patient-centred care, this nomination provides an excellent example of the Everyone Matters: 2020 Workforce Vision which states:

“We will respond to the needs of the people we care for, adapt to new, improved ways of working, and work seamlessly with colleagues and partner organisations.”

 

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